Avianca Airline O’Hare Airport (ORD)

Terminal Of Avianca Airline Ohare Airport (ORD)

The terminal for Avianca Airlines at O’Hare International Airport (ORD) in Chicago depends on the type of flight you are taking. Avianca operates both domestic and international flights from O’Hare. Here are the general terminal assignments:< Domestic Flights: Avianca operates domestic flights within the United States from Terminal 3 at O’Hare Airport. International Flights: Avianca operates international flights from Terminal 5 at O’Hare Airport.

Arrival Terminal : Terminal 1or 2
Departure Terminal Terminal 1

Terminal
Check-In
Lounges
Flights Available
Lost and Found
Baggage Claim
Ticket Booking Counter
Seat Upgrade/Route Change
Collecting Boarding Pass
Payments
FAQ

About Avianca Airline Ohare International Airport

Avianca Airlines, commonly known as Avianca, is a major airline based in Colombia. It is the national flag carrier and the largest airline in Colombia. Avianca operates flights to various domestic and international destinations. Avianca operates its flights from Terminal 5 at O'Hare Airport. Terminal 5 is primarily used for international flights, and it houses various international carriers. Avianca passengers traveling from O'Hare Airport can proceed to the Avianca check-in counters located in Terminal 5. It is advisable to arrive at the airport well in advance of your scheduled departure time to complete the check-in process and any necessary security procedures. After check-in and security screening, Avianca passengers will proceed to the designated departure gates in Terminal 5. Gate numbers for Avianca flights can vary depending on the specific flight and destination. It's recommended to check your boarding pass or consult airport signage to locate the correct gate for your flight.  If you are arriving at O'Hare Airport on an international Avianca flight and have a connecting flight, you will likely go through U.S. Customs and Border Protection (CBP) processes in Terminal 5. After clearing customs, follow the signs for connecting flights to reach your next departure gate.

Ticket Booking Counter Avianca Airline At Chicago Airport

Avianca Airlines operates a ticket booking counter at O’Hare International Airport (ORD) in Chicago. The ticket counter is located in Terminal 5, where Avianca operates its flights.

When you arrive at O’Hare Airport, proceed to Terminal 5 and look for the Avianca ticketing area. The ticket counter is typically situated in the check-in hall or the departure area of the terminal.

If you have any questions or need assistance with ticket booking, flight changes, or other inquiries, the staff at the Avianca ticket counter will be able to assist you.

ORD Airport Check In Avianca Airline

For Avianca Airlines check-in at O’Hare International Airport (ORD), follow these general guidelines:

1. Terminal: Avianca operates its flights from Terminal 5 at O’Hare Airport. Terminal 5 primarily handles international flights.
2. Arrival: Arrive at the airport with ample time before your scheduled departure to allow for check-in and other pre-flight procedures. Avianca typically recommends arriving at least 3 hours before international flights.
3. Ticket Counter: Locate the Avianca ticket counter in Terminal 5. The ticket counter is where you can check-in for your flight, obtain your boarding pass, and drop off any checked baggage.
4. Required Documents: Ensure you have all the necessary travel documents, including your passport, visa (if applicable), and any other required identification or travel permits.
5. Check-in Options: Avianca offers various check-in options, including:

   a. Counter Check-in: Visit the Avianca ticket counter to check-in in person. The airline’s staff will assist you with the check-in process, provide you with your boarding pass, and guide you on any additional requirements.

   b. Online Check-in: Avianca also provides online check-in services, allowing you to check-in and obtain your boarding pass through their website or mobile app. Online check-in typically opens 24 hours before departure. Ensure you have a printed or digital copy of your boarding pass if you choose this option.

6. Baggage: If you have checked baggage, proceed to the designated baggage drop-off area after obtaining your boarding pass. Avianca staff will assist you with tagging and checking in your luggage.

Avianca Airline Chicago Illinois Airport Lounges

Avianca Airlines does not operate its own dedicated lounge at Chicago O’Hare International Airport (ORD). However, as a member of the Star Alliance, Avianca passengers flying in premium cabins or holding elite status with Avianca or other Star Alliance member airlines may have access to the following lounges at ORD:

1. United Club: Avianca passengers traveling in business class or holding Star Alliance Gold status can access United Club lounges at ORD. United Club has multiple locations throughout the airport, including Terminal 1, Terminal 2, and Terminal 5.
2. Star Alliance Lounge: The Star Alliance Lounge at ORD is available to eligible Star Alliance Gold customers and passengers traveling in first or business class on a Star Alliance member airline. The lounge is located in Terminal 5.

Avianca Flights Available From Airport ORD To Other Locations

Avianca Flights No. To And From Ohare Chicago Illinois Airport

Lost and Found Contact Avianca Airline Ohare International Airport

If you have lost an item during your travels with Avianca Airlines at O’Hare International Airport (ORD), you can contact the Avianca Lost and Found department for assistance. Here is the contact information for Avianca Lost and Found at ORD:

Avianca Lost and Found at O’Hare Airport: Phone: +1 (773) 686-2385

It is advisable to reach out to the Avianca Lost and Found department as soon as you realize your item is missing. Provide them with detailed information about the lost item, including a description, any unique identifiers, and your contact information.

Baggage Claim Avianca Airline Ohare International Airport

For Avianca Airlines passengers arriving at O’Hare International Airport (ORD) in Chicago, the baggage claim process typically involves the following steps:

1. Arrival: After disembarking from your Avianca flight, follow the signs to the customs and immigration area. This is typically located in Terminal 5 for international flights.
2. Customs and Immigration: Proceed through the customs and immigration process, presenting your passport, completed customs declaration form (if required), and any other necessary documentation. Follow the instructions provided by the customs officials.
3. Baggage Claim Area: After clearing customs and immigration, proceed to the baggage claim area. Signs and screens will guide you to the appropriate location.
4. Baggage Carousel: Locate the baggage carousel assigned to your flight. Flight information screens will display the carousel number associated with your flight. Wait for your luggage to arrive on the carousel.
5. Baggage Retrieval: Once your luggage arrives, identify and retrieve your bags from the carousel. Ensure that you collect all your checked-in bags.
6. Exit: After collecting your bags, follow the signs to the exit, which will lead you to the arrivals hall or the public area of the airport.

Seat Upgrade Or Route Change Avianca Airline ORD Chicago Airport

To inquire about seat upgrades or route changes with Avianca Airlines at O’Hare International Airport (ORD) in Chicago, you have a few options:

1. Contact Avianca Customer Service: Get in touch with Avianca’s customer service team via phone or email to discuss your seat upgrade or route change request. You can find the contact information for Avianca’s customer service on their official website.
2. Visit Avianca Ticket Counter: If you prefer to speak with someone in person, you can visit the Avianca ticket counter at Terminal 5 in O’Hare Airport. The ticket counter staff will be able to assist you with your seat upgrade or route change inquiry.
3. Avianca Website or Mobile App: Depending on your fare class and availability, you may have the option to manage your booking, including seat upgrades or route changes, through the Avianca website or mobile app. Log in to your account and navigate to the booking management section to explore the available options.

Collect Boarding Pass at Ohare International Airport Avianca Airline

Avianca Airlines passengers flying from O’Hare International Airport (ORD) can collect their boarding passes through various methods:

1. Online Check-in: Avianca offers online check-in services, allowing passengers to check-in and obtain their boarding passes before arriving at the airport. Online check-in typically opens 24 hours before the scheduled departure time. After completing online check-in, passengers can either print their boarding passes or save them digitally on their mobile devices.
2. Mobile App: Avianca’s mobile app provides a convenient way to check-in and access boarding passes. Passengers can download the Avianca app to their smartphones, complete the check-in process, and store their boarding passes on the app.
3. Self-Service Kiosks: At O’Hare Airport, Avianca may have self-service kiosks available in the terminal. Passengers can use these kiosks to check-in, select seats, and print their boarding passes. Look for the Avianca kiosks in the check-in area.
4. Avianca Ticket Counter: If you prefer to collect your boarding pass in person, you can visit the Avianca ticket counter located in Terminal 5 at O’Hare Airport. The ticket counter staff will assist you with the check-in process and provide you with your boarding pass.

How To Make Payments To Avianca Airline At Chicago ORD Airport

To make payments to Avianca Airlines at O’Hare International Airport (ORD) in Chicago, you have a few options:

1. Online Payment: Prior to your travel date, you can make payments for your Avianca flight through their official website. Visit the Avianca website and log in to your account. Navigate to the payment or manage booking section to enter your payment details and complete the transaction using a credit card, debit card, or other accepted forms of online payment.
2. Avianca Ticket Counter: If you prefer to make payment in person, you can visit the Avianca ticket counter located in Terminal 5 at O’Hare Airport. Inform the ticket counter staff that you would like to make a payment, and they will assist you in completing the transaction. They should be able to accept various forms of payment, including credit cards and cash.

FAQ – Chicago INTL Airport Avianca Airline