Cathay Pacific Chicago Airport (ORD)

Terminal Of Cathay Pacific Airline Ohare Airport (ORD)

Cathay Pacific operated out of Terminal 5 at O’Hare International Airport (ORD) in Chicago. Terminal 5 at ORD is primarily used for international flights.Arrival Terminal : Terminal 5
Departure Terminal Terminal 5

Terminal
Check-In
Lounges
Flights Available
Lost and Found
Baggage Claim
Ticket Booking Counter
Seat Upgrade/Route Change
Collecting Boarding Pass
Payments
FAQ

About Cathay Pacific Airline Ohare International Airport

Cathay Pacific is an international airline based in Hong Kong.  Cathay Pacific operated out of Terminal 5 at ORD. Terminal 5 is the international terminal at O’Hare, handling international arrivals and departures for various airlines. Cathay Pacific offered non-stop flights between Chicago O’Hare and Hong Kong International Airport (HKG), providing connectivity to various destinations in Asia and beyond. The frequency and routes operated by Cathay Pacific can vary, so it’s always advisable to check with the airline or review their schedule for the most up-to-date information on flights. As a full-service international airline, Cathay Pacific offers various services and amenities to its passengers, including in-flight entertainment, onboard dining, and a range of cabin classes, such as Economy Class, Premium Economy Class, Business Class, and First Class. Specific amenities and offerings can vary depending on the flight and cabin class booked.

Ticket Booking Counter Cathay Pacific Airline At Chicago Airport

As of my last knowledge update in September 2021, Cathay Pacific operated out of Terminal 5 at O’Hare International Airport (ORD) in Chicago. You can typically find the Cathay Pacific ticket booking counter within Terminal 5.

To locate the Cathay Pacific ticket booking counter at Chicago O’Hare International Airport, you can follow these general steps:

1. Terminal 5: Proceed to Terminal 5 at ORD. Terminal 5 is the international terminal at O’Hare, handling flights from various international airlines.

2. Check Airport Directory: Once inside Terminal 5, look for an airport directory or information board. These are usually located near the entrance or at key points within the terminal. The directory will provide information about airlines and their respective locations, including the Cathay Pacific ticket booking counter.

3. Ask Airport Staff: If you cannot find the Cathay Pacific ticket booking counter using the directory or if you need further assistance, approach airport staff or customer service representatives. They will be able to guide you to the specific location of the Cathay Pacific ticket counter.

ORD Airport Check In Cathay Pacific Airline

To check in for your Cathay Pacific flight at O’Hare International Airport (ORD), you can follow these general steps:

1. Terminal: Confirm the terminal from which Cathay Pacific operates at ORD. As mentioned earlier, Cathay Pacific typically operates from Terminal 5, which is the international terminal at O’Hare. However, it’s always best to verify this information with the airline or check the airport’s official website for the most up-to-date details.

2. Arrival at the airport: Arrive at the relevant terminal in advance of your flight departure time. Allow sufficient time to go through security checks and complete the check-in process.

3. Check-in Options: Cathay Pacific offers various check-in options, including online check-in, mobile check-in, and in-person check-in at the airport. Determine the available check-in options for your specific flight by visiting Cathay Pacific’s website, checking your booking confirmation, or contacting their customer service.

   a. Online check-in: If available, online check-in allows you to check in for your flight and obtain your boarding pass before arriving at the airport. You can usually do this through Cathay Pacific’s website or mobile app. Online check-in typically opens 48 hours prior to the scheduled departure time.

   b. Mobile check-in: If you prefer to use your mobile device, Cathay Pacific may offer a mobile check-in option through their mobile app. This allows you to check in and access your boarding pass directly on your smartphone.

   c. In-person check-in: If you need to check in at the airport, locate the Cathay Pacific check-in counters within Terminal 5. The exact location may vary, so it’s advisable to check with the airline or look for signage within the terminal directing you to the Cathay Pacific check-in area.

4. Check-in Process: At the check-in counter, present your travel documents, such as your passport or identification, and provide your flight details. The airline staff will assist you with the check-in process, including checking any baggage and issuing your boarding pass.

5. Security Screening: After completing the check-in process and obtaining your boarding pass, proceed to the security screening area. Ensure that you comply with all security requirements, such as removing any prohibited items from your carry-on luggage and following the instructions of the security personnel.

Cathay Pacific Airline Chicago Illinois Airport Lounges

Cathay Pacific operates its own dedicated lounge, known as "The Pier," at some airports, but as of my last knowledge update in September 2021, Cathay Pacific does not have its own lounge at Chicago O’Hare International Airport (ORD).

However, Cathay Pacific may have partnerships with other airlines or lounge programs that provide lounge access for eligible passengers. Passengers flying in Cathay Pacific’s premium cabin classes (such as First Class and Business Class) or holding elite status with Cathay Pacific’s Marco Polo Club may have access to partner lounges at ORD.

Cathay Pacific Flights Available From Airport ORD To Other Locations

Cathay Pacific Flights No. To And From Ohare Chicago Illinois Airport

Lost and Found Contact Cathay Pacific Airline Ohare International Airport

To contact Cathay Pacific’s Lost and Found department at O’Hare International Airport (ORD), you can follow these steps:

1. Locate the Cathay Pacific Office: Find the Cathay Pacific office or customer service counter within the airport terminal. Typically, the Cathay Pacific office will be located in the same terminal where they operate their flights. As mentioned earlier, Cathay Pacific typically operates from Terminal 5 at ORD, but it’s advisable to verify this information with the airline or check the airport’s official website for the most up-to-date details.

2. Inquire in Person: Approach the Cathay Pacific office or customer service counter and speak with a representative. Inform them that you have lost an item and need to contact the Lost and Found department. They will provide you with the necessary contact information and assistance regarding the next steps to recover your lost item.

3. Contact Cathay Pacific Customer Service: If you are unable to locate the Cathay Pacific office or prefer to contact them remotely, you can reach out to Cathay Pacific’s customer service directly. They can provide you with the Lost and Found contact information specific to O’Hare International Airport. You can contact Cathay Pacific’s customer service through their official website, by phone, or via email.

Baggage Claim Cathay Pacific Airline Ohare International Airport

To retrieve your baggage at O’Hare International Airport (ORD) after flying with Cathay Pacific, you can follow these general steps:

1. Terminal: Confirm the terminal from which Cathay Pacific operates at ORD. As mentioned earlier, Cathay Pacific typically operates from Terminal 5, which is the international terminal at O’Hare. However, it’s always best to verify this information with the airline or check the airport’s official website for the most up-to-date details.

2. Arrival at the airport: Once you arrive at ORD and disembark from your Cathay Pacific flight, follow the signs or directions to the designated baggage claim area within the terminal.

3. Baggage Claim Area: Locate the baggage claim area assigned to Cathay Pacific flights. Look for overhead signs or electronic displays indicating the flight numbers or airline names associated with Cathay Pacific. These signs will guide you to the correct area where your luggage will be delivered.

4. Identify your luggage: As the luggage arrives on the carousel or is placed in the designated area, visually identify your bags based on tags, unique identifiers, or any other distinguishing features.

5. Collect your baggage: Once you locate your luggage, retrieve your bags from the carousel or designated area. Ensure that the bags belong to you by checking the baggage tags or any identification marks.

6. Contact Cathay Pacific if needed: If your baggage is damaged, lost, or if you encounter any issues with your luggage, immediately inform Cathay Pacific’s staff at the airport. They will guide you through the necessary steps to report the problem and initiate any required processes, such as filing a baggage claim report.

Seat Upgrade Or Route Change Cathay Pacific Airline ORD Chicago Airport

Cathay Pacific offers seat upgrades and route changes, subject to availability and certain conditions. If you are looking to upgrade your seat or make changes to your route with Cathay Pacific at Chicago O’Hare International Airport (ORD), you can consider the following options:

1. Seat Upgrades: Cathay Pacific provides various cabin classes, including Premium Economy, Business Class, and First Class. If you wish to upgrade your seat to a higher class, you can inquire about the availability of upgrades at the Cathay Pacific check-in counter or customer service desk at ORD. Upgrades may be subject to availability, fare conditions, and additional fees.

2. Route Changes: If you need to make changes to your itinerary or route, such as altering your destination or changing your connecting flights, you can contact Cathay Pacific’s customer service. They can assist you with modifying your booking, subject to fare conditions, availability, and any applicable fees or fare differences.

Collect Boarding Pass at Ohare International Airport Cathay Pacific Airline

To collect your boarding pass for a Cathay Pacific flight at O’Hare International Airport (ORD), you can follow these general steps:

1. Online Check-in: Cathay Pacific offers online check-in, which allows you to check in for your flight and obtain your boarding pass in advance. You can usually do this through Cathay Pacific’s website or mobile app. Online check-in typically opens 48 hours prior to the scheduled departure time. Ensure that you have your booking reference or e-ticket number handy when checking in online.

2. Mobile Check-in: If you prefer to use your mobile device, Cathay Pacific may offer a mobile check-in option through their mobile app. This allows you to check in and access your boarding pass directly on your smartphone.

3. Self-Service Kiosks: If you are unable to check in online or prefer to collect your boarding pass at the airport, Cathay Pacific may have self-service kiosks available at O’Hare International Airport. These kiosks allow you to check in and print your boarding pass. Look for Cathay Pacific’s designated kiosk area within the terminal.

4. Cathay Pacific Check-in Counters: If you need assistance or prefer to check in at the airport counter, locate the Cathay Pacific check-in counters within the terminal. Cathay Pacific typically operates from Terminal 5 at O’Hare. Approach the check-in counter, present your travel documents (such as your passport or identification), and provide your flight details. The airline staff will assist you with the check-in process and provide your boarding pass.

5. Security Screening: After collecting your boarding pass, proceed to the security screening area. Ensure that you comply with all security requirements, such as removing any prohibited items from your carry-on luggage and following the instructions of the security personnel.

How To Make Payments To Cathay Pacific Airline At Chicago ORD Airport

To make payments to Cathay Pacific at Chicago O’Hare International Airport (ORD), you can follow these general steps:

1. Ticket Purchase: If you are purchasing a ticket directly from Cathay Pacific at the airport, you can make the payment at the Cathay Pacific ticket counter or customer service desk. Approach the designated counter, provide your flight details, and inform the staff that you would like to purchase a ticket. They will guide you through the payment process, which may involve using cash, credit cards, or other accepted forms of payment.

2. Payment Methods: Cathay Pacific typically accepts various payment methods, including major credit cards (such as Visa, MasterCard, American Express), debit cards, and sometimes cash. However, specific payment options may vary, so it’s advisable to confirm with Cathay Pacific or check their website for the accepted forms of payment at ORD.

3. Online Booking: If you have already booked your ticket online but need to make a payment or complete the transaction at the airport, you may be required to proceed to the Cathay Pacific ticket counter or customer service desk. Inform the staff that you have an existing reservation and need to make a payment. They will assist you in finalizing the payment process and issuing your ticket.

FAQ – Chicago INTL Airport Cathay Pacific Airline