Singapore Airlines Chicago O’Hare Airport (ORD)

Terminal Of Singapore Airlines Ohare Airport (ORD)

Singapore Airlines operates its flights from Terminal 5 (International Terminal) at Chicago O’Hare International Airport (ORD). Terminal 5 is the designated terminal for international flights at ORD and serves as the departure and arrival point for many international carriers, including Singapore Airlines.

Arrival Terminal : Terminal 2 and 5
Departure Terminal Terminal2,3 and 5

Terminal
Check-In
Lounges
Flights Available
Lost and Found
Baggage Claim
Ticket Booking Counter
Seat Upgrade/Route Change
Collecting Boarding Pass
Payments
FAQ

About Singapore Airlines (SQ) Ohare International Airport

Singapore Airlines is a major international airline based in Singapore and is one of the most well-known and respected carriers in the world. The airline operates flights to various destinations across six continents, providing a comprehensive network for both passengers and cargo. Singapore Airlines operates non-stop flights between Singapore Changi Airport (SIN) and Chicago O’Hare International Airport (ORD). The flights are typically operated using their modern and comfortable aircraft, including the Boeing 777-300ER. Singapore Airlines flights at Chicago O’Hare Airport operate from Terminal 5 (International Terminal). Terminal 5 is dedicated to international flights and serves as the arrival and departure point for various international carriers. Singapore Airlines is known for its luxurious and high-quality service. Depending on the flight route and aircraft type, passengers may have access to premium cabin classes, such as First Class, Business Class, Premium Economy Class, and Economy Class. As Singapore Airlines’ primary hub, Singapore Changi Airport (SIN) is a major aviation hub in Southeast Asia. It is consistently ranked as one of the best airports in the world, offering a wide range of amenities, facilities, and services for travelers.

Ticket Booking Counter Singapore Airlines At Chicago Airport

Singapore Airlines has a ticket booking counter at Chicago O’Hare International Airport (ORD). The ticket booking counter is typically located in the terminal from which Singapore Airlines operates its flights.

To find the specific location of Singapore Airlines’ ticket booking counter at Chicago O’Hare Airport, you can follow these steps:

1. Check the Terminal: As mentioned earlier, Singapore Airlines typically operates from Terminal 5 (International Terminal) at Chicago O’Hare Airport. Once you arrive at the airport, make your way to Terminal 5.
2. Follow Signs: Look for signs or information displays that direct you to the ticketing or check-in counters. Airports usually have clear signage to guide passengers to the respective airline’s counters.
3. Inquire at Information Desks: If you are unable to locate Singapore Airlines’ ticket booking counter, you can approach one of the airport’s information desks or Assistance Staff representatives for assistance. They can provide directions or specific information about Singapore Airlines’ counter location.
4. Use the Airport Map: Some airports, including Chicago O’Hare, have interactive maps available on their official websites or through mobile apps. You can use the airport map to find the location of Singapore Airlines’ ticketing counter within Terminal 5.

ORD Airport Check In Singapore Airlines

Singapore Airlines offers several options for check-in at Chicago O’Hare International Airport (ORD):

1. Airport Check-In Counter: Singapore Airlines has dedicated check-in counters at Chicago O’Hare Airport. Passengers can approach these counters to check-in for their flights, drop off any checked baggage, and obtain their boarding passes.
2. Online Check-In: Singapore Airlines offers online check-in through their website or mobile app. Passengers can check-in online within 48 hours to 1.5 hours before the scheduled departure time. During online check-in, you can select seats and receive your boarding pass digitally, which you can either print or save on your mobile device.
3. Mobile Check-In: Singapore Airlines also offers mobile check-in through their mobile app. Similar to online check-in, you can check-in and access your boarding pass on your smartphone.
4. Priority Check-In: Singapore Airlines offers priority check-in for eligible passengers, such as those traveling in First Class, Business Class, PPS Club members, and KrisFlyer Elite Gold members. This allows them to use dedicated check-in counters for a more streamlined experience.

Singapore Airlines Chicago Illinois Airport Lounges

Singapore Airlines operates a lounge at Chicago O’Hare International Airport (ORD) for eligible passengers. The lounge provides a comfortable and relaxing environment for passengers to wait before their flights, offering amenities such as complimentary food and beverages, Wi-Fi, workstations, and seating areas.

The lounge at Chicago O’Hare Airport is called the "SilverKris Lounge." However, please note that lounge access policies can vary based on factors such as ticket class, frequent flyer status, and airline alliance memberships. To access the SilverKris Lounge at ORD, you typically need to meet one of the following criteria:

1. Business Class Passengers: Passengers traveling in Business Class on Singapore Airlines flights may have access to the SilverKris Lounge.
2. First Class Passengers: Passengers traveling in First Class on Singapore Airlines flights will have access to the SilverKris Lounge.
3. KrisFlyer Elite Gold Members: Members of Singapore Airlines’ frequent flyer program, KrisFlyer, who have achieved Elite Gold status, may have access to the SilverKris Lounge when traveling on Singapore Airlines flights.
4. Star Alliance Gold Members: Passengers with Star Alliance Gold status, earned through a frequent flyer program of a Star Alliance member airline, may have access to the SilverKris Lounge when traveling on a Star Alliance flight.

Singapore Flights Available From Airport ORD To Other Locations

Singapore Flights No. To And From Ohare Chicago Illinois Airport

Lost and Found Contact Singapore Airlines Ohare International Airport

If you have lost an item during your travel with Singapore Airlines at Chicago O’Hare International Airport (ORD), you can contact the airport’s Lost and Found department or Singapore Airlines’ local airport office to inquire about your lost item. Here’s how you can do that:

1. Lost and Found at Chicago O’Hare Airport: To report a lost item at ORD, you can visit the airport’s Lost and Found office in person. The office is typically located within the airport, and you can ask airport staff or check the airport’s information desks for its exact location.
2. Contact Singapore Airlines: You can also reach out to Singapore Airlines’ Assistance Staff or the local airport office at Chicago O’Hare. They may have their own Lost and Found department or be able to assist you in connecting with the airport’s Lost and Found office.
3. Provide Details: When reporting the lost item, be prepared to provide as many details as possible, such as a description of the item, the date and time it was lost, your flight details, and any specific identifiers or unique characteristics of the item.
4. Follow Up: Stay in contact with both Singapore Airlines and the airport’s Lost and Found office to check on any updates or if your lost item has been found.

Baggage Claim Singapore Airlines Ohare International Airport

After arriving on a Singapore Airlines flight at Chicago O’Hare International Airport (ORD), you can claim your checked baggage at the designated baggage claim area in the terminal. Here’s how to do it:

1. Disembark the Aircraft: Once the flight has landed and arrived at the gate, passengers will disembark the aircraft.
2. Proceed to Baggage Claim Area: Follow the signs or directions to the "Baggage Claim" or "Baggage Reclaim" area. Airport signs typically guide passengers to the correct location.
3. Find the Carousel: In the baggage claim area, locate the baggage carousels where luggage from your flight will be unloaded. Check the display screens or monitor for your flight number to identify the carousel assigned to your flight.
4. Collect Your Baggage: Once your baggage arrives on the carousel, retrieve your bags. Make sure to verify that the baggage tags match your destination and that you are collecting the correct items.
5. Clear Customs (if applicable): If you are arriving on an international flight, you may need to proceed through customs and immigration before accessing the baggage claim area.

Seat Upgrade Or Route Change Singapore Airlines ORD Chicago Airport

Singapore Airlines offers options for seat upgrades and route changes, but these are subject to availability, fare rules, and specific terms and conditions. Here is some general information on seat upgrades and route changes with Singapore Airlines:

1. Seat Upgrade:
   • Singapore Airlines offers different classes of service, including Economy Class, Premium Economy Class, Business Class, and First Class. If you wish to upgrade your seat to a higher class, you can inquire about available upgrade options with Singapore Airlines.
   • Upgrades are usually subject to availability, and there may be an additional fee or the use of frequent flyer miles/points required, depending on your ticket type and the airline’s policies.
   • Passengers can check for upgrade options during the booking process or by contacting Singapore Airlines’ Assistance Staff.
2. Route Change:
   • If you need to change your travel route with Singapore Airlines, such as modifying the departure or arrival city, you will need to contact the airline’s Assistance Staff.
   • Changes to your flight itinerary are subject to specific conditions, availability, and fees based on the fare rules of your ticket and the airline’s policies.

Collect Boarding Pass at Ohare International Airport Singapore Airlines

Singapore Airlines passengers flying from Chicago O’Hare International Airport (ORD) have several options to collect their boarding passes:

1. Online Check-In: Singapore Airlines offers online check-in through their website or mobile app. Passengers can check-in online within 48 hours to 1.5 hours before the scheduled departure time. During online check-in, you can select seats and receive your boarding pass digitally, which you can either print or save on your mobile device.
2. Mobile App Check-In: Singapore Airlines also offers mobile check-in through their mobile app. Similar to online check-in, you can check-in and access your boarding pass on your smartphone.
3. Airport Check-In Counter: If you prefer to collect a physical boarding pass at the airport, you can do so at Singapore Airlines’ check-in counters at Chicago O’Hare Airport. The check-in counters are typically located in the terminal from which Singapore Airlines operates its flights.

How To Make Payments To Singapore Airlines At Chicago ORD Airport

Singapore Airlines at Chicago O’Hare International Airport (ORD) accepts various payment methods for purchasing tickets or making payments for other services. Here are some common payment options available at the airport:

1. Credit/Debit Cards: Singapore Airlines generally accepts major credit cards (Visa, Mastercard, American Express, etc.) and debit cards for payment. You can use your card at the airline’s ticketing or check-in counters to purchase tickets or pay for additional services.
2. Cash: Some airlines may accept cash payments at their ticketing counters. If you prefer to pay with cash, inquire with Singapore Airlines staff at the airport to confirm if cash payments are accepted.
3. Mobile Payments: If available, Singapore Airlines may also accept mobile payment options like Apple Pay, Google Pay, or other digital wallet services. Check with the airline or the airport’s payment options to see if mobile payments are accepted.
4. Travel Agency Vouchers: If you booked your flight through a travel agency and received a payment voucher or coupon, you can use it to pay for your flight or related services at Singapore Airlines’ ticketing counters.
5. Frequent Flyer Miles/Points: If you are a member of Singapore Airlines’ frequent flyer program (KrisFlyer) or a partner airline’s loyalty program, you may be able to use your accumulated miles or points to pay for flights or upgrades.

FAQ – Chicago INTL Airport Singapore Airlines