Southwest Airlines Chicago O’Hare Airport (ORD)

Terminal Of Southwest Airlines Ohare Airport (ORD)

Southwest Airlines operates its flights from Terminal 1 (also known as the “L” Concourse) at Chicago O’Hare International Airport (ORD). Terminal 1, which is operated by the Chicago Department of Aviation, is primarily used by Southwest Airlines for both domestic and international flights. It is one of the main terminals at ORD and is well-equipped with various amenities for passengers.

Arrival Terminal : Terminal 5
Departure Terminal Terminal 5

Terminal
Check-In
Lounges
Flights Available
Lost and Found
Baggage Claim
Ticket Booking Counter
Seat Upgrade/Route Change
Collecting Boarding Pass
Payments
FAQ

About Southwest Airlines (WN) Ohare International Airport

Southwest Airlines is a major low-cost carrier based in the United States. It is one of the largest airlines in the world by passenger numbers and operates an extensive network of domestic and international flights. Southwest Airlines operates flights from Chicago O’Hare International Airport (ORD) to various destinations across the United States and to select international locations in Mexico, Central America, and the Caribbean. Southwest Airlines operates its flights from Terminal 1 (also known as the “L” Concourse) at Chicago O’Hare Airport. Terminal 1 is a modern terminal equipped with various amenities for travelers. As a low-cost carrier, Southwest Airlines focuses on point-to-point routes, meaning it typically offers direct flights between different cities without the need for a central hub. Passengers can book direct flights from Chicago O’Hare to various cities within Southwest’s route network. Southwest Airlines predominantly operates a fleet of Boeing 737 aircraft, which are known for their efficiency and low operating costs.

Ticket Booking Counter Southwest Airlines At Chicago Airport

Southwest Airlines operates ticket booking counters at Chicago Midway International Airport (MDW), not at Chicago O’Hare International Airport (ORD).

Southwest Airlines primarily uses Chicago Midway Airport (MDW) as its main airport in the Chicago area. Chicago Midway Airport is located on the southwest side of Chicago and serves as one of Southwest’s major hubs.

If you are looking to book tickets with Southwest Airlines in person, you would need to visit their ticket booking counter at Chicago Midway Airport. The ticket booking counter is typically located in the airport terminal, and you can inquire about flight availability, purchase tickets, or make changes to existing reservations at the counter.

If your travel plans specifically require flying from Chicago O’Hare International Airport (ORD), you may consider checking with other airlines that operate from ORD or considering ground transportation options between the two airports.

ORD Airport Check In Southwest Airlines

Southwest Airlines offers several options for check-in at Chicago O’Hare International Airport (ORD):

1. Online Check-In: Southwest Airlines offers online check-in through their website or mobile app. Passengers can check-in online within 24 hours to one hour before the scheduled departure time. During online check-in, you can select seats and receive your boarding pass digitally, which you can either print or save on your mobile device.
2. Mobile App Check-In: Southwest Airlines also offers mobile check-in through their mobile app. Similar to online check-in, you can check-in and access your boarding pass on your smartphone.
3. Airport Check-In Kiosks: At Chicago O’Hare Airport, Southwest Airlines provides self-service check-in kiosks in the terminal. Passengers can use these kiosks to check-in, print their boarding passes, and select seats.
4. Ticket Counter Check-In: If you prefer to check-in with the assistance of a Southwest Airlines agent, you can do so at the airline’s ticket counter at Chicago O’Hare Airport.

Southwest Airlines Chicago Illinois Airport Lounges

Southwest Airlines does not operate airport lounges. Unlike some full-service and premium airlines, Southwest Airlines, being a low-cost carrier, does not have dedicated lounges at airports.

Airport lounges are typically available to passengers flying in premium cabins (First Class or Business Class) or to members of airline loyalty programs with elite status. Since Southwest Airlines primarily offers a single-class service, they do not provide access to exclusive lounges.

However, even though Southwest Airlines does not have its own lounges, passengers can still enjoy the airport amenities available at the respective airports. Many airports have public lounges, which may be accessible to travelers for a fee or with certain credit card memberships.

If you are looking for lounge options at Chicago O’Hare International Airport (ORD) or other airports, you may consider checking with independent airport lounges, credit card companies that offer lounge access as a benefit, or other airline lounges that may have reciprocal access agreements.

Southwest Airlines Flights Available From Airport ORD To Other Locations

Southwest Airlines Flights No. To And From Ohare Chicago Illinois Airport

Lost and Found Contact Southwest Airlines Ohare International Airport

if you have lost an item during your travel with Southwest Airlines at Chicago O’Hare International Airport (ORD), you can inquire about your lost item by contacting the airport’s Lost and Found department or Southwest Airlines’ local airport office. Here’s how you can do that:

1. Lost and Found at Chicago O’Hare Airport: To report a lost item at ORD, you can visit the airport’s Lost and Found office in person. The office is typically located within the airport, and you can ask airport staff or check the airport’s information desks for its exact location.
2. Contact Southwest Airlines: You can also reach out to Southwest Airlines’ assistance staff or the local airport office at Chicago O’Hare. They may have their own Lost and Found department or be able to assist you in connecting with the airport’s Lost and Found office.
3. Provide Details: When reporting the lost item, be prepared to provide as many details as possible, such as a description of the item, the date and time it was lost, your flight details, and any specific identifiers or unique characteristics of the item.
4. Follow Up: Stay in contact with both Southwest Airlines and the airport’s Lost and Found office to check on any updates or if your lost item has been found.

Baggage Claim Southwest Airlines Ohare International Airport

Southwest Airlines’ baggage claim area at Chicago O’Hare International Airport (ORD) is located in Terminal 1, also known as the “L” Concourse.

After arriving on a Southwest Airlines flight at ORD, you can proceed to the baggage claim area following these steps:

1. Disembark the Aircraft: Once the flight has landed and arrived at the gate, passengers will disembark the aircraft.
2. Follow Signs: Follow the signs or directions to the “Baggage Claim” or “Baggage Reclaim” area. Airport signs typically guide passengers to the correct location.
3. Find the Carousel: In the baggage claim area, locate the baggage carousels where luggage from your flight will be unloaded. Check the display screens or monitor for your flight number to identify the carousel assigned to your flight.
4. Collect Your Baggage: Once your baggage arrives on the carousel, retrieve your bags. Make sure to verify that the baggage tags match your destination and that you are collecting the correct items.
5. Assistance: If you need any assistance or have any concerns about your baggage, you can approach Southwest Airlines’ assistance staff representatives at the baggage claim area.

Seat Upgrade Or Route Change Southwest Airlines ORD Chicago Airport

Southwest Airlines does not offer traditional seat upgrades or route changes in the same way that some other airlines do. Southwest Airlines operates on a unique open seating policy, where passengers are assigned boarding groups and numbers upon check-in, and seats are not pre-assigned.

Here’s how the seating process works on Southwest Airlines:

1. Boarding Groups: Passengers are divided into boarding groups (A, B, and C) based on when they check in for their flight. Early check-in typically results in a better boarding group and a higher chance of selecting preferred seats.
2. Boarding Numbers: Within each boarding group, passengers receive a sequential number (e.g., A1, A2, B1, B2, etc.) based on their check-in time. Passengers board the aircraft in numerical order within their boarding group.
3. Seat Selection: Once onboard, passengers can choose any available seat on a first-come, first-served basis. There are no assigned seats, and passengers can sit in any open seat in the cabin.

Collect Boarding Pass at Ohare International Airport Southwest Airlines

There are several ways to collect your boarding pass for a Southwest Airlines flight at Chicago O’Hare International Airport (ORD):

1. Online Check-In: Southwest Airlines offers online check-in through their website or mobile app. Passengers can check-in online within 24 hours to one hour before the scheduled departure time. During online check-in, you can select seats and receive your boarding pass digitally, which you can either print or save on your mobile device.
2. Mobile App Check-In: Southwest Airlines also offers mobile check-in through their mobile app. Similar to online check-in, you can check-in and access your boarding pass on your smartphone.
3. Airport Check-In Kiosks: At Chicago O’Hare Airport, Southwest Airlines provides self-service check-in kiosks in the terminal. Passengers can use these kiosks to check-in, print their boarding passes, and select seats.
4. Ticket Counter Check-In: If you prefer to check-in with the assistance of a Southwest Airlines agent, you can do so at the airline’s ticket counter at Chicago O’Hare Airport.

Once you have your boarding pass, either in printed form or on your mobile device, you can proceed directly to the security checkpoint and then to your departure gate.

How To Make Payments To Southwest Airlines At Chicago ORD Airport

Southwest Airlines at Chicago O’Hare International Airport (ORD) offers several options for making payments. Here are the common methods to make payments for various services at the airport:

1. Credit/Debit Cards: Southwest Airlines typically accepts major credit cards (Visa, Mastercard, American Express, etc.) and debit cards for payments at the airport. You can use your card to pay for flight tickets, baggage fees, or any other additional services.
2. Cash: Southwest Airlines generally accepts cash payments at their ticket counters or designated payment locations at the airport.
3. Mobile Payments: If available, Southwest Airlines may also accept mobile payment options like Apple Pay, Google Pay, or other digital wallet services.
4. Southwest Gift Cards: If you have a Southwest Airlines gift card, you can use it as a form of payment for your flight or other services.
5. Travel Agency Vouchers: If you booked your flight through a travel agency and received a payment voucher or coupon, you can use it to pay for your flight or related services at Southwest Airlines’ ticket counter.

FAQ – Chicago INTL Airport Southwest Airlines