Air New Zealand Queenstown Airport

Queenstown Airport Air New Zealand

ADDRESS & CONTACT


Address

Sir Henry Wigley Drive, Frankton, Queenstown 9300, New Zealand

GPS

-45.021957, 168.7363505

Telephone


OPENING HOURS

Monday

24/7 Hour

Tuesday

24/7 Hour

Wednesday

24/7 Hour

Thursday

24/7 Hour

Friday

24/7 Hour

Saturday

24/7 Hour

Sunday

24/7 Hour

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About Air New Zealand Airlines Frankton Queenstown Airport

FACTS and Information Queenstown Frankton Airport

FACTS and Information About Frankton ZQN International Airport

Airport Name Queenstown International Airport
Terminals Single Terminals
Airport Address Sir Henry Wigley Drive, Frankton, Queenstown 9300, New Zealand
Distance From Main City 8 kilometres / 5 miles of Downtown Frankton
Total Flights 5
Airport Website https://www.queenstownairport.co.nz/
Status Open For Commercial Flights
IATA Code ZQN
Type International Flights
City Frankton
Country New Zeland
Airport Time Zone (GMT+12)
Contact Number +64 3 450 9031
ICAO KZQN
FAA LID
Land Area 2,950 Acres
Longitude 45.0198° S
Latitude 168.7454° E
Zip code 9349
Activation date 1 October 1928
Elevation 357 m
COUNTRY CODE NZ
WORLD AREA CODE 851
Length Of Runway 4000 meters

Terminal Of Air New Zealand Airlines FranktonQueenstown Airport

Arrival Terminal : Terminal 1

Departure Terminal Terminal 1

About Air New Zealand Airlines Frankton Queenstown Airport

Air New Zealand is a major airline based in Auckland, New Zealand. The airline operates flights to many domestic and international destinations, including from the Frankton Queenstown Airport (ZQN), which is located in Queenstown, New Zealand.

Air New Zealand operates flights to and from Frankton Queenstown Airport to several destinations within New Zealand, such as Auckland, Wellington, and Christchurch. The airline also operates international flights from Queenstown to Melbourne, Sydney, and Brisbane in Australia.

The airline operates a fleet of modern aircraft, including Airbus A320 and A321neo, Boeing 777 and 787 Dreamliner, and regional aircraft such as the ATR 72-500 and Bombardier Q300.

At Frankton Queenstown Airport, Air New Zealand operates from a modern terminal that offers a range of services and amenities for passengers, such as restaurants, cafes, shops, and free Wi-Fi. The airport is located about 10 kilometers from the center of Queenstown and is easily accessible by car or public transportation.

ZQN Airport Check In Air New Zealand Airlines

Air New Zealand offers several check-in options for passengers departing from Frankton Queenstown Airport (ZQN).

Online check-in: Passengers can check in for their flight online starting 24 hours before departure. After checking in online, passengers can print their boarding pass or receive a mobile boarding pass.

Mobile check-in: Passengers can also check in for their flight using the Air New Zealand mobile app. This allows passengers to access their boarding pass, receive flight updates, and make changes to their booking.

Self-service kiosks: Passengers can use self-service kiosks located at the airport to check in for their flight, print their boarding pass, and check their luggage.

Check-in counters: Passengers can also check in for their flight at the Air New Zealand check-in counters located at the airport. At the check-in counter, passengers can check their luggage and receive their boarding pass.

It’s recommended that passengers arrive at the airport at least 2 hours before departure for domestic flights and 3 hours before departure for international flights to allow enough time for the check-in process, security screening, and any necessary immigration and customs procedures.

Air New Zealand Airline FranktonAirport Lounges

Air New Zealand operates two lounges at Frankton Queenstown Airport (ZQN):

Air New Zealand Lounge: The main lounge is available for Air New Zealand customers who are traveling on eligible domestic or international flights. The lounge offers a range of amenities, including comfortable seating, workstations, complimentary Wi-Fi, a buffet with a selection of hot and cold food and beverages, and a bar serving wine, beer, and cocktails.

Koru Express Lounge: The Koru Express Lounge is available for Air New Zealand Koru members traveling on eligible domestic flights. The lounge offers a more streamlined experience with a limited selection of food and beverage options and no bar service.

Both lounges are located airside and offer a quiet and comfortable space for passengers to relax before their flight. Passengers can access the lounge by presenting their boarding pass and, in the case of the Koru Express Lounge, their Koru membership card.

Please note that lounge access may be subject to capacity limitations, and eligibility criteria may vary depending on the type of ticket and loyalty status of the passenger.

Air New Zealand Flights Avilable From Queenstown Airport ZQN To Other Locations

Albany (ALB) Burlington (BTV) Montreal (YUL) Omaha (OMA)
Hartford (BDL) Raleigh/Durham (RDU) Wilmington (ILM) West Palm Beach (PBI)
Binghamton (BGM) Grand Rapids (GRR) Charlotte (CLT) Dallas (DFW)
Providence (PVD) Charlottesville (CHO) Detroit (DTW) New Orleans (MSY)
State College (SCE) Charleston (CHS) Roanoke (ROA) Minneapolis (MSP)
Washington (DCA) Columbia (CAE) Myrtle Beach (MYR) Houston (IAH)
Rochester (ROC) Cincinnati (CVG) Chicago (ORD) Des Moines (DSM)
Frankton(ZQN) Syracuse (SYR) Jacksonville (JAX) Oklahoma City (OKC)
Richmond (RIC) Knoxville (TYS) Milwaukee (MKE) Queenstown Airport
Buffalo (BUF) Indianapolis (IND) Birmingham (BHM) Departures
Norfolk (ORF) Greenville (GSP) Saint Louis (STL) Delays (FAA)
Bangor (BGR) Savannah (SAV) Memphis (MEM) Denver (DEN)
Columbus (CMH) Atlanta (ATL) Tampa (TPA) Fort Myers (RSW)
Greensboro/High Point (GSO) Toronto (YYZ) Nashville (BNA) Asheville (AVL)
Pittsburgh (PIT) Dulles (IAD) Fort Lauderdale (FLL) Madison (MSN)
Cleveland (CLE) Louisville (SDF) Kansas City (MCI) Hilton Head (HHH)
Portland (PWM) Orlando (MCO) Miami (MIA) Sarasota (SRQ)

Lost and Found Contact Air New Zealand Airlines FranktonQueenstown Airport

If you have lost an item on an Air New Zealand flight or at Frankton Queenstown Airport (ZQN), you can contact the Air New Zealand Lost Property team to inquire about the item and report it as lost.

The Lost Property team can be contacted by phone or email:

Phone: +64 9 256 6321 (Monday to Friday, 9am to 5pm NZT)
Email: lostproperty@airnz.co.nz
When contacting the Lost Property team, it’s recommended that you provide as much detail as possible about the lost item, such as the flight number, seat number, and a description of the item. If the item was lost on a flight, you should also file a report with the airline’s cabin crew before leaving the aircraft.

If the lost item is found, the Lost Property team will contact you to arrange for its return. Depending on the item, there may be a fee for returning it to you. If the item is not found, the team will log it as lost and provide you with a reference number for your records.

Baggage Claim Air New Zealand Airlines FranktonQueenstown Airport

After arriving at Frankton Queenstown Airport (ZQN) on an Air New Zealand flight, passengers can collect their checked baggage from the baggage claim area.

The baggage claim area is located in the terminal building, near the arrivals area. Passengers can follow the signs to the baggage claim area or ask an airport staff member for directions.

Once in the baggage claim area, passengers can look for the baggage carousel assigned to their flight number. The flight number is typically displayed on a screen above the carousel or on nearby flight information displays. Passengers should wait for their baggage to arrive on the carousel and then collect it.

It’s recommended that passengers check their baggage claim tags before leaving the airport to ensure they have collected all their bags. If any bags are missing, passengers should report it to the Air New Zealand baggage services desk located in the baggage claim area or contact the airline’s lost property team for assistance.

Ticket Booking Counter Air New Zealand Airlines At Frankton Airport

Air New Zealand operates a ticket booking counter at Frankton Queenstown Airport (ZQN) where passengers can purchase tickets, make changes to their booking, and check in for their flight. The ticket booking counter is located in the check-in area of the terminal building.

Passengers can approach the counter to speak with an Air New Zealand customer service representative who will assist with their booking or check-in process. It’s recommended that passengers arrive at the airport early enough to allow time for any necessary transactions, especially during peak travel periods.

Alternatively, passengers can book their flights and manage their bookings online using the Air New Zealand website or mobile app. This allows passengers to save time and avoid waiting in queues at the airport. Passengers can also use self-service kiosks located in the terminal building to check in for their flight and print their boarding pass.

Seat Upgrade Or Route Change Air New Zealand Airlines ZQN Frankton Airport

Air New Zealand passengers can request a seat upgrade or a change to their itinerary, including a change in route, by contacting the airline’s customer service team.

Passengers can reach Air New Zealand customer service by phone, email, or online chat through the airline’s website or mobile app. The airline’s customer service team will assist with the request and provide options for any applicable fees or fare differences.

Seat upgrades may be available for purchase at the time of booking or at check-in, subject to availability. Passengers can also use their Airpoints Dollars or frequent flyer miles to upgrade their seats.

For changes to an itinerary, passengers may be subject to fees or fare differences depending on the type of ticket and the specific change requested. It’s recommended that passengers review their fare rules and terms and conditions before making any changes to their booking.

Passengers should also be aware that changes to their itinerary may impact other travel arrangements such as accommodation, car rentals, or other reservations. It’s recommended that passengers contact any third-party providers to make changes to their arrangements as needed.

Collect Boarding Pass at FranktonQueenstown Airport Air New Zealand Airlines

Air New Zealand passengers can collect their boarding pass at Frankton Queenstown Airport (ZQN) in several ways.

Self-service kiosks: Passengers can use the self-service kiosks located in the check-in area of the terminal building to check in for their flight and print their boarding pass. Passengers can scan their passport or enter their booking reference and follow the prompts to complete the check-in process and print their boarding pass.

Mobile boarding pass: Passengers can also choose to use a mobile boarding pass, which can be accessed through the Air New Zealand mobile app. After completing the check-in process through the app, passengers can save their boarding pass to their phone and use it to board the flight.

Air New Zealand counter: Passengers can also collect their boarding pass from an Air New Zealand counter in the check-in area of the terminal building. A customer service representative will assist with the check-in process and provide the boarding pass.

It’s recommended that passengers arrive at the airport with enough time to complete the check-in process and collect their boarding pass, especially during peak travel periods. Passengers should also ensure they have all necessary travel documents, such as a valid passport and any required visas, before arriving at the airport.

How To Make Payments To Air New Zealand Airlines At FranktonAirport

There are several ways to make payments to Air New Zealand Airlines at FranktonInternational Airport (ZQN):

Credit Card: Air New Zealand Airlines accepts major credit cards, including Visa, Mastercard, American Express, and Discover. You can provide your credit card information at the ticket booking counter or during the online booking process.

Debit Card: If you prefer to use a debit card, you can check with Air New Zealand Airlines to confirm which types of debit cards they accept. You can provide your debit card information at the ticket booking counter or during the online booking process.

Cash: If you prefer to pay with cash, you can visit the Air New Zealand Airlines ticket booking counter at ZQN and make your payment in person. Make sure to confirm with the airline if they accept cash payments.

Third-Party Payment Providers: Air New Zealand Airlines also accepts payments through third-party payment providers, such as PayPal or Alipay. You can check with the airline to confirm which third-party payment providers they accept.

It’s always a good idea to confirm with the airline beforehand to ensure that you have all the necessary information for making a payment, including the types of payment they accept and any fees that may apply.

Air New Zealand Airlines Queenstown Airport Address ?

The address for Air New Zealand Airlines at Queenstown Airport in Franktonis:

Queenstown Airport
Sir Henry Wigley Drive
Frankton
Queenstown 9300
New Zealand

Did Queenstown Airport Shutdown Today ?

No, Queenstown Airport is still open and operating as normal today. However, please check the status of your flight before coming to the airport, as delays and cancellations may occur due to weather conditions or other circumstances. Additionally, you can always check our website for the latest updates on current operations at Queenstown Airport.

Is Queenstown A Air New Zealand Hub ?

Queenstown Airport (ZQN) is not considered a hub for Air New Zealand, as the airline operates a relatively small number of flights to and from the airport compared to its larger hubs at Auckland, Wellington, and Christchurch. However, Air New Zealand does operate a number of domestic and regional flights to and from Queenstown, and the airport is an important destination for the airline, particularly for tourism and leisure travel in the South Island of New Zealand.

Does Queenstown Have A Air New Zealand Sky Club ?

There is no Air New Zealand branded lounge or Sky Club at Queenstown Airport (ZQN). However, the airport does offer a Koru Lounge which is operated by Air New Zealand for eligible passengers. The Koru Lounge provides a comfortable and convenient space for passengers to relax before their flight and offers a range of complimentary amenities, including food and beverages, Wi-Fi access, and shower facilities!

What Terminal Is Air New Zealand Airlines At Queenstown Airport ?

Air New Zealand operates domestic and regional flights from Queenstown Airport (ZQN), which has a single terminal building. All Air New Zealand flights depart from and arrive at this terminal. The check-in area for Air New Zealand is located on the ground floor of the terminal building, near the entrance to the building. After checking in, passengers can proceed through security and to the departure gates, which are located on the first floor of the terminal building!

How early should I get to the Queenstown Airport ?

We recommend that you arrive at Queenstown Airport two hours before your flight is scheduled to depart. This will give you enough time to check in, clear security, and get to your gate. It’s also important to factor in the possibility of unexpected delays so plan ahead and give yourself some extra time just in case.

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