Rwandair Jomo Kenyatta International Airport

Jomo Kenyatta International Airport Rwand Air

ADDRESS & CONTACT


Address

PO Box 19087-00501 Nairobi, Kenya

GPS

1.329, 36.9238

Telephone


OPENING HOURS

Monday

24/7 Hour

Tuesday

24/7 Hour

Wednesday

24/7 Hour

Thursday

24/7 Hour

Friday

24/7 Hour

Saturday

24/7 Hour

Sunday

24/7 Hour

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About RwandAir Airlines Nairobi Jomo Kenyatta International Airport

FACTS and Information Jomo Kenyatta International Nairobi Airport

Airport Name Jomo Kenyatta International Airport
Terminals 2 Names are 1,2, Terminals
Airport Address Embakasi, Nairobi, Kenya
Distance From Main City 18 kilometres (11 mi)
Total Flights 5
Airport Website https://www.kaa.go.ke/airports/our-airports/jomo-kenyatta-international/
Status Open For Commercial Flights
IATA Code NBO
Type International Flights
City Nairobi
Country Kenya
Airport Time Zone (GMT+3)
Contact Number 254 20 822111
ICAO K NBO
FAA LID
Land Area 225,000 sq meter
Longitude 1.3290° S
Latitude 36.9238° E
Zip code
Activation date 10 June 1999
Elevation 9.14m
COUNTRY CODE KE
WORLD AREA CODE 254
Length Of Runway 3353 meters

Terminal Of RwandAir Airlines Nairobi Jomo Kenyatta International Airport

Arrival Terminal : Terminal 1

Departure Terminal Terminal 1

About RwandAir Airlines Nairobi Jomo Kenyatta International Airport

RwandAir is the national airline of Rwanda and is based in Kigali, Rwanda. The airline operates flights to various destinations across Africa, Europe, the Middle East, and Asia, including flights to and from Nairobi Jomo Kenyatta International Airport in Kenya.

Nairobi Jomo Kenyatta International Airport is the largest airport in Kenya and serves as the primary hub for Kenya Airways, the national airline of Kenya. The airport is located approximately 15 kilometers southeast of Nairobi city center and is accessible by various modes of transportation, including taxis, buses, and private cars.

RwandAir operates flights to and from Nairobi Jomo Kenyatta International Airport, connecting passengers to other destinations in East Africa and beyond. The airline offers a range of classes to its passengers, including Business Class, Premium Economy, and Economy Class, with various amenities and services available depending on the class of travel.

Passengers traveling on RwandAir from Nairobi Jomo Kenyatta International Airport can check their flight status, make bookings, and manage their reservations through the airline’s website or mobile app. Additionally, passengers can contact the airline’s customer service center or visit their ticketing counter at the airport for assistance with their travel-related queries.

NBO Airport Check In RwandAir Airlines

Passengers traveling on RwandAir flights from Nairobi Jomo Kenyatta International Airport can check in for their flight in several ways, depending on their preference and the availability of services.

Airport Check-In: RwandAir passengers can check-in at the airline’s dedicated check-in counters at Nairobi Jomo Kenyatta International Airport. The counters are located in the departures area of the airport and are open several hours before the scheduled departure time of the flight. Passengers are required to present their travel documents, including a valid passport and visa (if applicable), and their booking reference or e-ticket number.

Online Check-In: RwandAir offers online check-in services for its passengers, allowing them to check-in and obtain their boarding passes from the comfort of their home or office. Online check-in opens 24 hours before the scheduled departure time of the flight and closes 2 hours before the flight’s departure. Passengers can access online check-in through the airline’s website or mobile app.

Mobile Check-In: RwandAir passengers can also check-in using their mobile devices through the airline’s mobile app, available for both iOS and Android devices. Mobile check-in is available 24 hours before the scheduled departure time of the flight and closes 2 hours before the flight’s departure.

Passengers are advised to check the airline’s website or contact their customer service center for more information on check-in options, including baggage allowances, check-in deadlines, and other relevant details.

RwandAir Airline Nairobi Airport Lounges

RwandAir operates a lounge at Nairobi Jomo Kenyatta International Airport for its premium passengers, including those traveling in Business Class and those holding certain elite memberships. The Pearl Lounge, located in Terminal 1B, offers passengers a comfortable and quiet environment to relax before their flight, with a range of amenities and services, including:

Complimentary food and beverages, including hot meals, snacks, and a variety of drinks, including alcoholic beverages.

Comfortable seating areas with charging ports for electronic devices.

Free Wi-Fi access to help passengers stay connected.

Business services such as workstations, printing, and photocopying facilities.

Shower facilities to freshen up before or after a long flight.

Newspapers and magazines for reading.

Passengers traveling on RwandAir and holding eligible tickets or memberships can access the Pearl Lounge at Nairobi Jomo Kenyatta International Airport by presenting their boarding pass and relevant credentials. Passengers can also purchase lounge access at the lounge reception desk, subject to availability.

Passengers are advised to check with RwandAir or the airport for the latest information on lounge facilities and access policies, as these may be subject to change based on airline or airport policies or other factors.

RwandAir Flights Avilable From Jomo Kenyatta International Airport NBO To Other Locations

Kigali (KGL) Entebbe (EBB) Kigali (KGL) Kigali (KGL)

Lost and Found Contact RwandAir Airlines Nairobi Jomo Kenyatta International Airport

Passengers who have lost or found an item on a RwandAir flight or at Nairobi Jomo Kenyatta International Airport can contact the airline’s lost and found department for assistance.

To report a lost item, passengers can contact the RwandAir customer service center or visit the airline’s ticketing counter at the airport. Passengers will need to provide a detailed description of the lost item, including the date, time, and flight number of their journey.

To report a found item, passengers can hand it over to a RwandAir representative at the airport or contact the airline’s customer service center to arrange for the item to be collected. RwandAir will make reasonable efforts to contact the rightful owner of the item and return it to them.

Passengers can also contact Nairobi Jomo Kenyatta International Airport’s lost and found department directly if they believe they lost or found an item within the airport premises. The lost and found department can be reached through the airport’s customer service center or by visiting the airport’s lost and found office.

It is recommended that passengers report any lost or found items as soon as possible to increase the likelihood of successful recovery.

Baggage Claim RwandAir Airlines Nairobi Jomo Kenyatta International Airport

Passengers who have arrived at Nairobi Jomo Kenyatta International Airport on a RwandAir flight and need to claim their baggage can do so at the airport’s baggage claim area. The baggage claim area is located in the arrival hall of the airport and is easily accessible from the airport’s main terminal.

Upon arrival, passengers should follow the signs leading to the baggage claim area and look for the baggage carousel assigned to their flight. Passengers are advised to check the baggage carousel number on the airport monitors or ask airport staff if they are unsure which carousel to use.

Once the passenger has located their baggage carousel, they should wait for their baggage to arrive. Baggage will be delivered onto the carousel in batches, and passengers should keep an eye out for their luggage to appear.

After retrieving their baggage, passengers should double-check that they have collected all their belongings and proceed to the customs and immigration area for clearance.

In case of any missing or damaged baggage, passengers should report it immediately to the RwandAir customer service center or the airport’s lost and found department to initiate the necessary procedures to locate or replace the baggage.

Ticket Booking Counter RwandAir Airlines At Nairobi Airport

RwandAir operates a ticketing counter at Nairobi Jomo Kenyatta International Airport where passengers can purchase tickets or make changes to their existing bookings.

The ticketing counter is located in the check-in area of the airport’s Terminal 1A. Passengers can easily locate the counter by following the signs or asking airport staff for assistance.

The ticketing counter is open during airport operating hours, which vary depending on flight schedules. RwandAir advises passengers to arrive at the airport well in advance of their flight to allow enough time for check-in, security, and other procedures.

Passengers can also book tickets or manage their bookings online through the RwandAir website or mobile app. This allows passengers to book flights, select seats, add extra services, and make changes to their bookings from the comfort of their own device.

It is recommended that passengers confirm their ticketing options and any relevant fees or restrictions prior to making a booking or visiting the ticketing counter.

Seat Upgrade Or Route Change RwandAir Airlines NBO Nairobi Airport

Passengers who wish to upgrade their seats or change their route on RwandAir flights departing from Nairobi Jomo Kenyatta International Airport can do so by contacting the airline’s customer service center or visiting the ticketing counter at the airport.

Seat upgrades may be subject to availability and may involve additional fees depending on the class of service chosen. Passengers can enquire about available upgrade options and associated fees by contacting the airline’s customer service center or visiting the ticketing counter at the airport.

Route changes may also be possible, subject to availability and fare conditions. Passengers should contact RwandAir’s customer service center or visit the ticketing counter at the airport to discuss their options and any relevant fees or restrictions.

It is recommended that passengers confirm the availability, fees, and restrictions of any seat upgrades or route changes prior to making a booking or visiting the airport to avoid any potential issues or delays.

Collect Boarding Pass at Nairobi Jomo Kenyatta International Airport RwandAir Airlines

Passengers who have booked a RwandAir flight departing from Nairobi Jomo Kenyatta International Airport can collect their boarding pass at the airport by following the airline’s check-in procedures.

RwandAir offers various check-in options, including online check-in, mobile check-in, and airport check-in. Passengers can check-in online or through the mobile app up to 24 hours before the scheduled departure time. During online check-in, passengers can choose their preferred seat and receive a digital boarding pass on their mobile device or print the boarding pass.

If passengers prefer to check-in at the airport, they can visit one of the RwandAir check-in counters located in the departure hall of Terminal 1A. The counters open three hours before the scheduled departure time and close 60 minutes before the flight’s scheduled departure.

At the check-in counter, passengers must present a valid passport, visa (if required), and any relevant travel documents, such as a negative COVID-19 test result, as per the destination country’s requirements. Once checked-in, the passenger will receive their boarding pass, which includes information about the flight, seat assignment, and departure gate.

Passengers should ensure they have their boarding pass and all necessary travel documents before proceeding to security and the departure gate. It is recommended that passengers arrive at the airport with ample time before their flight departure to avoid any delays or issues.

How To Make Payments To RwandAir Airlines At Nairobi Airport

Passengers traveling on RwandAir Airlines from Jomo Kenyatta International Airport can make payments using the following options:

Online Payment: Passengers can make payments for their RwandAir Airlines bookings online using the RwandAir website or mobile app. The online payment options available may vary depending on the country of departure and the currency selected for the booking. RwandAir accepts payments using major credit and debit cards, PayPal, and other online payment methods.

Payment at RwandAir Ticketing Counter: Passengers can visit the RwandAir ticketing counter located in the departures area of the airport to make payments for their bookings using cash or a credit/debit card.

Payment through Travel Agents: Passengers who have booked their RwandAir Airlines tickets through a travel agent can make payments to the travel agent directly.

It is recommended to confirm the accepted payment methods and currencies with RwandAir Airlines or the travel agent at the time of booking to avoid any inconvenience or delays. Additionally, passengers should ensure that they have sufficient funds and a valid form of payment before traveling to the airport.

RwandAir Airlines Jomo Kenyatta International Airport Address ?

The address for RwandAir Airlines at Jomo Kenyatta International Airport in Nairobi is:

Airport North Road
Nairobi
Kenya

RwandAir operates flights from Terminal 1A at Jomo Kenyatta International Airport. Terminal 1A is one of the airport’s two main passenger terminals and is located in the central area of the airport complex.

Did Jomo Kenyatta International Airport Shutdown Today ?

No, Jomo Kenyatta International Airport is still open and operating as normal today. However, please check the status of your flight before coming to the airport, as delays and cancellations may occur due to weather conditions or other circumstances. Additionally, you can always check our website for the latest updates on current operations at Jomo Kenyatta International Airport.

Is Jomo Kenyatta International A RwandAir Hub ?

Jomo Kenyatta International Airport (NBO) is not a hub airport for RwandAir. However, RwandAir does operate flights to and from Jomo Kenyatta International Airport, and it is one of the airline’s destinations in Africa. RwandAir’s hub airport is Kigali International Airport (KGL), located in Kigali, Rwanda. From Kigali, RwandAir operates flights to various destinations in Africa, the Middle East, Europe, and Asia.

Does Jomo Kenyatta International Have A RwandAir Sky Club ?

As far as I know, RwandAir does not have a Sky Club lounge at Jomo Kenyatta International Airport in Nairobi, Kenya. However, the airport has several lounges that passengers can access, including the Kenya Airways Simba Lounge, which is available to eligible passengers flying on Kenya Airways and some partner airlines, and the Swissport Executive Lounge, which is open to passengers of several airlines, including those with Priority Pass membership. RwandAir passengers can check with the airline if they have any lounge access benefits or arrangements with other lounge providers at the airport!

What Terminal Is RwandAir Airlines At Jomo Kenyatta International Airport ?

RwandAir Airlines is located in Terminal 1 at Jomo Kenyatta International Airport. You can easily find your way to the terminal by following the signs in the airport or using the interactive map provided on our website. Whether you’re flying domestic or international make sure you check RwandAir website for terminal information so you don’t miss your flight!

How early should I get to the Jomo Kenyatta International Airport ?

We recommend that you arrive at Jomo Kenyatta International Airport two hours before your flight is scheduled to depart. This will give you enough time to check in, clear security, and get to your gate. It’s also important to factor in the possibility of unexpected delays so plan ahead and give yourself some extra time just in case.

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